ZIPPOINT
New parcel
Super-admin

Network live ops

Real-time visibility across kiosks, routes, riders and complaints.

Parcels in flight
3,284
+18% w/w
Active routes
14
2 at capacity
Online riders
612
across 12 cities
On-time %
98.4%
last 24h

Route health

Live
GREEN
Lagos ↔ Ibadan
+4mHealthy
84% load
BLUE
Lagos ↔ Abeokuta
On timeHealthy
62% load
ORANGE
Abuja ↔ Kaduna
+12mNear capacity
91% load
YELLOW
PH ↔ Owerri
On timeLight
38% load
RED
Lagos ↔ Benin
+38mBottleneck
96% load
AI ops co-pilot

Spin up overflow bus on Route RED within 45m to clear backlog and protect 98.4% SLA.

Live alerts

  • Route RED bottleneck — 96% load, +38m delay. Suggest spinning up overflow bus.
  • Kiosk ZP-NG-RIV-PHC-02 reporting 12 aged parcels (>48h).
  • Rider RD-ABJ-0091 flagged: 3 OTP retries on last delivery.

Fraud detection

2 OTP-retry anomalies flagged in last hour. Auto-locked pending review.